Contact Us

Have a question? We'd love to help. Send us a message and we'll get back to you within 24 hours.

Customer Support

Customer Care:
Email: support@aurilow.com
Response time: Within 24 hours
Monday – Friday, 9AM – 5PM EST


Orders & Shipping:
Email: support@aurilow.com
Orders ship within 1-3 business days. Delivery takes 7-21 business days depending on your location.


Returns & Exchanges:
We want you to love your lamp. If something isn't right, reach out within 30 days and we'll make it right. Damaged items replaced free.

Contact Us

Drop us a message and we'll get back to you within 24 hours.