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Customer Support
Customer Care: Email: support@aurilow.com Response time: Within 24 hours Monday – Friday, 9AM – 5PM EST
Orders & Shipping: Email: support@aurilow.com Orders ship within 1-3 business days. Delivery takes 7-21 business days depending on your location.
Returns & Exchanges: We want you to love your lamp. If something isn't right, reach out within 30 days and we'll make it right. Damaged items replaced free.
Contact Us
Drop us a message and we'll get back to you within 24 hours.